Case Syudy: e-Learning Solution for Corporations to educate and improve skills of the work force
Client: Results Group
Industry: e-Learning

Introduction

The Digital Sabre e-Learning solution provides a new and innovative way for Corporate and Personal Training Providers to offer their services through the web.  It represents a virtual replication of your training services, enabling you to reach a whole new market segment as well as add value to your current offering. The solution maximizes interaction and collaboration of the users through next generation multi-media and Web 2.0 technologies. An inbuilt competency assessment system enables to benchmark users and intuitively recommends e-Learning courses.

The solution can be tailor-made to meet your exact requirements and in turn offers a high level of configurability; enabling you to customize e-Learning programs to meet each client’s specific training needs.

How a Student will use the e-Learning system

• Students can use the system through their respective organization’s login portal; once an organization has signed up, a sub-domain will be allocated that will act as a central e-Learning portal for that organization members.
• Once a Student (Participant user) has been registered in the system she can login through the organization login page. Students can be registered in the system either by the e-Learning provider or the organizational administrator users.
• A Student (Participant user) will be assigned a Position Title (designation). These Position Titles will have expected levels of competencies in various skills.
• An evaluation system which includes self, peer and supervisor reviews, rates a student’s competency in skills that are relevant to her position title.
• Depending on a student’s competency; which will be determined by taking the average of the reviews done by self, peers and supervisors, the system will intuitively suggest e-Learning courses that a student should follow.
• e-Learning courses can also be manually assigned to a student by the Organizational Admin users.
• Once a student logs in to the system they are able to browse and follow courses, carry out competency assessments and take part in examinations.
• A Course will consist of a ‘Lesson’ or a series of Lessons. For e.g. – A course in Project Management can have Time Management, Risk Management, Microsoft Project, Leading Teams  as Lessons
• Lessons can have text, presentation, audio and video based content pages.
• There can also be questions which can be directed at Students during or at the completion of a lesson.
• Once a student has completed a course he/she can take an examination.
• A pre-exam can also be taken to practice before the final assessment
• The system provides a list of features that enhances user interaction and collaboration such as – online chat with other organizational members, course related forums where users can collaborate, share knowledge etc. and carry out online surveys.

Managing the e-Learning Program

The e-Learning provider organization can effectively manage the e-Learning program through as an Administrator.

• The e-Learning provider’s users (Super Users) can register organizations and create organizational users such as participants (students) and organizational administrators
• Super Users will create Position Titles which corresponds to designations in organizations. These Position Titles will be assigned to Participants.
• The e-Learning solution has a competency based student rating and course allocation system.
• Competencies are defined in the system by the Super Users. E.g. - written communication, presentation skills, PR skills
• Desired levels of competencies can be defined for the position titles.   E.g. – the Project Manager Position Title could have a ‘High’ Level of competency in Presentation Skills
• Subsequently, when a student is assigned a position title, she will be benchmarked against the desired level of competency defined for that position title.
• Super Users can create e-Learning courses in the system.

A Course will consist of a ‘Lesson’ or a series of Lessons. For e.g. – A course in Project Management can have Time Management, Risk Management, Microsoft Project, Leading Teams  as Lessons

• Super Users can create lessons which consist of text, presentation, audio and video based content pages.
• Examinations can be created to be taken at the end of a course, during a lesson or as a pre-test
  
  Examination questions can consist of -

• MCQ Single Question
• MCQ Multiple Question
• Drop Down Question
• Short Answer Question
• Fill in the blanks Question

• Administrative users of an organization can
  
  
  • Register new users
  • Create user groups
  • Assign courses to users
  • Schedule examinations and ‘next attempts’ to users
  • View Survey results
  • Assign assessments for user competency review
  • View reports